Posts by Julie Taylor

Point 75: Preparing Your Studio For Conference – Julie & April

JulieTaylorAprilThomasJulie Taylor & April Thomas
Outreach Committee

If you or other piercers in your studio are going to be at Conference for a week, it is best to take stock of how this will affect your studio as soon as possible. The sooner you do this the sooner you put into place a plan for while you are away.

There are a variety of approaches to determining what will work best in each studio. Communicating with your entire team and making a plan in advance can reduce your anxiety about what is happening in your studio while you’re enjoying your time at Conference.

Body jewelry displayIf most of your staff is going to Conference it could be a time to close the studio and give your tattoo artists a week off. If your entire staff is away, you might consider hiring someone who can answer basic questions and book appointments for you.

It could also be a time to have a guest piercer come into assist your clients while you’re away. If you are not the studio owner, offering to fill the spot with another piercer could be greatly appreciated. APP Member Woodstock Bader, owner/piercer of Crow’s Nest Tattoo, says, “quite simply, we find a piercer we trust to live in our house and [work] at the shop.” Woodstock offers this piercer a guaranteed minimum to ensure they will make money while they cover for him.

Use your social media and email contacts to let your clients know about Conference. Get them excited about your trip, so although they will miss you when you’re gone, they know you will return full of inspiration and knowledge, and in turn they will even support you being gone. APP Member Brian Fowler, owner/piercer of Brand X Piercing, says he lets people know that he will be away for months in advance online as well as when they come in to get pierced. He says that those who stop by when he is away “receive a fancy coupon to entice them to come back.”

If you regularly answer your studio’s emails or other messages, have someone else take this task over, even if they have to refer some questions and troubleshooting to you. Vegas is not the best environment for replying to clients in a timely fashion. Pat Pierce, owner/piercer at Mauve, says he creates an email out-of-office message which “responds to anybody that emails me, stating that I am away with the dates that I am gone, what I am away for, when I will return, and that the reception staff are available.” Pat will also try to look through his messages as time permits so that he is able to respond to any urgent client concerns.

Jewelry displays at APP Conference & Exposition 2015An invaluable way to ensure that your clientele appreciate your absence, is to promote the jewelry you will be returning with. Take special orders for any vendors you only shop with while at Conference. Once you return with your goodies, plan to do things like organize a trunk show and/or update displays to show off the year’s new releases and designs. This is a great way to showcase the designs that may be unique or new to your studio. There’s nothing like sharing your post-Conference glow with your favorite clients!

 

Point #71: Volunteering for the APP – Julie Taylor

JulieTaylorJulie Taylor
APP Outreach Committee

The Outreach Committee is responsible for connecting with the public about safe piercing. The committee coordinates APP Member volunteers to attend pre-selected national health conferences throughout the year. It also provides advice and materials such as a PowerPoint presentation, brochures, and postcards, to assist piercers in performing outreach in their own areas. If you would like help to do outreach at an event such as a conference or convention where you live, or if you would like information on how to get your foot in the door at a hospital or school, please contact outreach@safepiercing.org.

The Outreach Committee currently consists of Ash Misako (Board Member), Laura Jane (Chair), April Thomas, Lou Quino, and myself.

Outreach is important to me because it is through doing outreach that I built a community of educated consumers and my own business at the same time. No matter where you live, people can learn to choose a safe piercing experience. The APP’s brochures and other resources were instrumental in spreading that message here in my tiny province on Canada’s east coast.

Living in a more remote area, volunteering with the APP has given me the opportunity to work with other piercers from around the world toward a common goal. This common goal is one that requires constant and consistent work. The brochures can’t do the work by themselves! As an organization with a mission of education, I believe our members have a responsibility not just for distribution of information to the public, but for keeping that information upto- date, and sharing it with piercers, health professionals, legislators and others. There’s lots of work to do!

APPConVolunteers2013
APP Conference Volunteers 2013

To that end, the APP has a survey to assess the skill sets and availability of members who wish to volunteer. If you are interested in volunteering, please email me at volunteer@safepiercing.org, for a link to the survey. Our committees are particularly looking for those with graphic design and marketing backgrounds, as well as those who have a good eye for quality content and maintaining presence on social media networks. Please note that the volunteer survey is not for conference volunteers. If you are interested in volunteering for Conference please contact Caitlin at info@safepiercing.org.

Point #68: Outreach Roundtable at Conference, 2014

Julie Taylor headshotJulie Taylor

The outreach roundtable at Conference was very popular again this year, with almost 40 attendees. Participants were full of questions and suggestions for outreach in medical, educational, and other settings, and many piercers saidthe “You Deserve It” postcards were extremely helpful with outreach as well as for dealing with “price-shoppers.”

Everyone was especially interested in the new Outreach PowerPoint presentation. Geared towards middle-school students, this PowerPoint is designed to help piercers deliver the safe piercing message. And it is now ready for use! Contact outreach@safepiercing.org to receive a copy of this presentation.

Board members and committee chairs stated that the roundtable generated an unprecedented interest in volunteering with the APP. It is clear that outreach is something many Conference attendees feel very passionate about, as well as rewarded by.

A big thank you from the Outreach Committee to everyone who attended the roundtable!

Editor’s Note: Are you interested in volunteering with the APP?

We have a new survey designed to assess your skills and interests!  Email Julie Taylor at volunteer@safepiercing.org to have the survey sent to you. This survey is for those interested in volunteering as a committee member and/or for projects throughout the year and is not designed for prospective Conference volunteers. Please email Caitlin at info@safepiercing.org for information about volunteering at Conference.

Point #62: Making Safe Piercing Viral — Part Three

Julie Taylor headshotApril Berardi headshotBy Julie Taylor and April Berardi, with support from the Outreach Committee

To find out how piercers can use social media effectively, we interviewed several social media savvy piercers: Jesse Villemaire from Thrive Studios, April Berardi from Born This Way Body Arts, AJ Goldman from 12 Ounce Studios, Derek Lowe from Saint Sabrina’s, Courtney Jane (CJ) from  Saint Sabrina’s, Christina Shull from High Priestess, and Crystal Sims from Evolution.

In this, our third article based on the aforementioned interviews, we look at making social media a part of your daily routine. (Click here for part one and part two.)

But first a word of caution from Jesse:

“Be careful about signing up for all social media and trying to manage them all.  This alone could be very stressful and may require more hours in your day than you are willing to give.  People want answers in a timely fashion, mainly within a 24 to 48 hour timeline is sufficient for email responses; however, some people expect less of a response time from Facebook messages or Twitter.

Only take on what you can handle!

It can become quite overwhelming once you realize you’re constantly trying to keep up with replying to emails and the numerous social networks you have joined.  If you can’t dedicate the time to monitor all these accounts then you should really question why you have them in the first place?  It looks worse on you and/or your business if you do not reply to a message, so make sure you have the time to keep an eye on all the different sites you’ve joined.”

Jesse himself fell victim to trying to keep up with too many social media outlets.  He has since scaled back to the networks that are best suited to his business needs.

The piercers we interviewed spend anywhere from an hour to several hours a day monitoring their social media sites.  Some, like AJ, spend all of their time between clients online whereas Chrissy and Derek may only spend an hour or so a day. (Crystal admits to going in cycles of spending more and less time.) The important thing is to figure out what commitment you can make and what fits into your own schedule.

With Jesse’s words in mind, let’s look at some tips for establishing a routine to keep up with the social media networks you have chosen to participate in.

  • You will want to check for comments and questions from your networks at least once a day.  Ideally, you will upload something to them daily as well.  The more you put in, the more you will get out.
  • Consider checking your social media sites as part of your opening and closing duties, or delegate the task to your fellow studio members, counter staff, or apprentices as part of their daily assigned work duties.
  • Disable questions/comments on social media sites, such as Tumblr or Facebook, if you are having problems overseeing your them. (You can always turn these functions back on when you have the time to maintain them.)
    • Instagram doesn’t really encourage questions so it needs less maintenance. What’s more, since it works primarily from smart phones, it can be as easy as uploading a picture on a lunch break.
  • Generate content by taking lots of photos of jewelry and your studio so that you have things to upload when you need them.
  • Use the Tumblr queue and Facebook activity log to schedule posts.  These tools could enable you to generate a whole month’s worth of posts in a single afternoon.

All this media can be overwhelming to learn and to use. In order to help studio owners and piercers get ahead, below are some simple “How-To’s”— complete with diagrams to help you utilize these time management features.

Facebook
To see your recent and scheduled posts: Select “Edit Page” from the Page Admin panel. A expanded text box will appear. Select “Use Activity Log” to see all posts—past, present, and future.

To schedule a post: Type content, link an article, or upload an image in your status bar. Instead of clicking “Post,” select the clock icon in the bottom left-hand corner. This will allow you to select the year, month, date, hour, and minute you want your post to go live. Once you have entered all of this information, click “Schedule.”

Tumblr
To use Tumblr’s Queue function: First create a post. By default, your post will publish immediately. Selecting the dropdown menu will reveal options to “Add to queue”, or to schedule your post for a specific date & time.

Once you add your first post to your queue, you will see an added feature on your home page. Use this feature to edit, delete, or reorganize your queued posts.

From your Queue menu, you can edit how often Tumblr posts the items in your queue.


Finding a routine may be challenging at first, but don’t be discouraged. It takes time, as well as trial and error to find what works best for you and your studio. Some find it helpful to keep a journal to track their progress; others find networking groups helpful when they are stuck on ideas or just want to compare notes. Once you do establish your routine not only will you be saving time, you will be helping to make safe piercing viral!

And remember: You can also provide content for the APP’s social media sites.  The APP has committee of volunteers dedicated to posting members’ safe and successful piercing pictures to their network of over 15,000 followers. Along with other health & safety related information, photos are a very integral part of the safe piercing experience we want to provide on our media pages. After all a picture speaks a thousand words.

Please join us next issue where we will share some more “Do’s and Don’ts” for managing your social media sites. Until then, be sure to continue (or start) uploading content to your own page, and send your beautiful piercing photos—with your name, studio name, and a little bit about you—to: submissions@safepiercing.org.

Editor’s note: Due to the time sensitive nature of the information provided—and the constantly changing state of the internet itself—some the content and/or screencaps in these articles may become outdated very quickly. For up-to-date information on each of these sites, please view their individual FAQs, tutorial or training pages.

Point #62: The APP Brochures Overview Article Three : What They Are and How to Use Them

Julie Taylor headshotApril Berardi headshotLou Quino headshotBy Julie Taylor, April Berardi, and Lou Quino

The informational brochures available through the Association of Professional Piercers can be used in a variety of ways to educate the public about safe piercing. To help you better make use of these resources, we have summarized some of these pamphlets in our three part series by outlining the numerous ways in which studios have successfully utilized this vital information.  (See The Point #60 and #61 for more information.)

In this, the last of the series, we will turn our attention to the brochures geared towards minors and to our international users. Remember: The Outreach Committee supplies these brochures FREE of charge to any member interested in doing outreach at a local convention or conference. (If you are attending a convention or conference in your area, please contact outreach@safepiercing.org.)

Brochures for Minors2010brochures
The APP has a series of aftercare brochures which are specifically geared toward minors. These brochures provide young piercees with a simplified, easy-to-read outline on how to take care of their new piercing. These brochures are extremely useful for piercers working with schools or youth groups, as they have been edited with their young audience in mind. They offer more basic text and remove any mention of genital piercings—making them acceptable for use in elementary, middle, and high school presentations.

International Brochures
Reaching people in their preferred language can reduce confusion, help bridge communication barriers, and help to serve as a relationship building tool to gain the trust of varied clientele. For those very reasons, many of the APP’s brochures are also available in Spanish and French. (The North American population contains not one but three recognized national languages; for this reason it only makes sense that the APP publish brochures in all three languages.) This increases both the numbers of piercers and piercees who have access to proper and vital piercing information and allows for more outreach opportunities.

The following brochures were previously discussed in issues 60 and 61:

What is the APP
Picking your Piercer
Jewelry for Initial Piercings
Oral Piercing Aftercare
Oral Piercing Risks
Taking Care of your Piercing (updated from “Suggested Aftercare Guidelines for Body Piercings”)

Conclusion
Studios are always looking for more ways to get involved in their community, to spread the word and to support the APP’s mission.  We hope that you have found new ways to use the brochures to promote safe piercing. The resources provided by the APP are invaluable and, when used by the entire membership, can impact our communities on a larger scale.

To download these as well as other APP publications, or for more information about the APP brochures and other resources, visit the APP’s website. You can place an order on the website or by calling (888) 888-1APP.  You can also access and download web and quality print versions of  PDF files for free.