Posts tagged caitlin mcdiarmid

Point 82: Mama Duck Caitlin McDiarmid

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I’ve known Caitlin for many years now, and I have never stopped being astounded at the level of love and commitment she has for our industry. Many of you know only a small fraction of the tremendous amount of work that she does. But instead of giving you paragraphs full of work details, I would like to talk about something else that she has contributed to our industry…

Caitlin has a rare gift of not only being able to recognize the strengths in others, but to help others recognize and develop their own strengths.

For more than a decade, she has overseen the groups of volunteers who assist us in running Conference every year. In the matter of a week’s time, she turns a group of relative strangers into a tight-knit and functional family. In addition to overseeing the largest event in our industry, she is also helping to instill in these volunteers a deep abiding love of serving our industry. She is somehow able to chan- nel being a friend/parent/sister/boss/teacher at exactly the moment each of these things is needed. Many of us have walked away from these experiences knowing ourselves better and with a strong desire to give back to this industry that we love. I feel like Caitlin is primarily responsible for this feeling.

Even after Conference, she makes a commitment to keep in touch with past volunteers, to offer support when needed, to pass along information about job openings, to spread the word when someone needs help, and to stay involved with this extended family. None of that is her job, that is simply dedication. To me, it shows how much her love for our industry extends beyond the confines of our profession, and into the lives of its practitioners. We are truly, truly lucky to have her.—Sarah Wooten

Caitlin “Mama Duck” McDiarmid is a pillar of power and the foundation of many facets of Conference. She’s the glue of the volunteer family and a prime example of what a strong, caring, and passionate person can do to affect change in the lives of others. I’m endlessly thankful to have her as a mentor, a leader, and an example of how to move through the world. She dances, she laughs, and she cries with us all, and she’s never afraid to get down in the mud with us and help us dig.- Dae Jedic

My first year at Conference was scary, but after meeting Caitlin and talking to her in person for the first time, all my anxiety went away because I could tell that no matter what she would be there to help me through the experience. And she did. I don’t know how the APP would function without her. She is the reason I come back year after year. —Aaron Foster

Many of you have heard me speak about Caitlin McDiarmid, who is often simply referred to as Mama Duck. I also have the distinct pleasure of referring to her as my twin;  we share the same birthday. But we also share so much more than that. I have been fortunate enough to celebrate this woman; during the 20th Annual Conference Banquet, I was able to stand in front of hundreds of you and tell every- one what I already knew – Caitlin is very special. I recited a piece of writing about pie. Pie is never the easy choice, but it is always worth the effort it takes. A perfect reminder that behind the scenes for many years there has been someone putting in the love, the long hours, the team building, the hard work, and all of if for us. I am lucky enough to have had this powerhouse of a woman as a boss, an employee, a men- tor, and most importantly as a friend. She has changed my life and lives of many others. So it is only fitting in an issue where we honour some of the many women who have lost sleep, spilled tears, and shed blood for their tribe, that we get out of our chairs and give this woman a standing ovation. This organization would not be the same without her and all she has done over the last decade.—Kendra Jane B

I met Caitlin only a short time ago but in a mere few months, she has single handedly changed my life, whether she is aware of it or not. I have her to thank for who I am growing into as a person and as a professional. During my overwhelming time (for myself and those around me) at the 2017 Conference, Cait- lin was at my beckoning if I needed her at all. For anything that I needed to speak about, cry about, or just to sit with. She put her needs aside for all of those who volunteered prior and present to help make the Conference happen every year. Our Mama Duck lived a turbulent year in 2017, but none of it stopped her from moving forward and keeping the APP alive and well, making sure our needs were met, that we were healthy and taken care of. She especially has impacted me to become more aware of my mental health and to take action on it. I hadn’t realized I needed to make a serious reality check on myself prior to my first Conference. She spoke to me gently and with immense professionalism, making sure that I fully understood where she was coming from as a Mama Duck. I have her to thank for the path that I am leading now. She truly is a strong warrior danc- ing queen. Mama Duck never quits; she works all year long for us and with us. Caitlin is a victorious manager and lead- er for our growing industry and I thank her for always keepin’ on. I love you, Caitlin.—Love always, Duckling Nina Mikulin

Caitlin’s title might be Administrator, but her expertise is far more than office management. She very much speaks the language of the industry and knows what’s happening before the rest of us. Piercers, studio owners, environmental health agencies, educators, jewelry companies, and health care providers all reach out to the organization for help. That makes Caitlin the first contact many of them have. She has to understand their needs and speak a language they understand. A school nurse’s needs will be different than a health inspector and Caitlin is proficient in communicating with both. Sometimes she needs to refer people requesting information and help to piercers in the APP community. This means she needs to be aware of who has certain skill sets and experiences and best suited for the job. If nothing else she must be an expert at delegating. Caitlin is great at her job and that can only happen if she loves what she does. So it’s obvious she has a lot of love for piercing, and whether or not you’re an APP Member, you benefit from her hard work.—John Johnson

Caitlin McDiarmid was the first person to really give me a shot at participating in  the APP. She helped me get some of my ideas incorporated into Conference; I’m happy to see both the Mentor Program and the workshop style of classes succeed because of that chance. Caitlin is a true inspiration to a generation of piercers who want to volunteer and see the industry and our organization grow. Thanks Caitlin! —Ryan Ouellette

Point 80: When I Give the Best of Me

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Caitlin McDiarmid
APP Administrator

“When I give the best of me, that becomes my legacy” – Karen Lopez McWilliams

This was the 15th Conference that I have attended and worked at for the APP. The job I do today has changed drastically from the first Conference, and I am certain will continue to change and evolve as the Conference does.

One of my main responsibilities at our Conference is to manage and oversee the training of the volunteer staff members. This started out pretty simply with a handful of volunteers and now we have just over 50 volunteers each year – some of whom have even more experience than I do at Conference.

I started referring to the volunteer group members as ducklings years ago and at some point I became Momma Duck; and in some cases just “Momma” or “Mom.” I suspect it was when I started being a better manager, when I moved from being a hardcore boss lady and started doing more mentoring. I didn’t come by it naturally, and it took a while. I am forever grateful for the volunteers who stuck out those harder years when I was not in control of my emotions, when I was angry most of the time, when I attempted to control everything and everyone and did a poor job of both.

When I started relying on my team, giving them the tools to do the job and then staying out of their way – I became a mentor. When I realized that emotions in the Conference environment were contagious even more than the Las Vegas flu and took steps to work on this flaw in my own life – I became a mentor. When I stopped trying to make everyone do the work the way I would, I stopped having to do everything, and the work got done better – and I became a mentor.

The pride I have when a volunteer becomes an APP Member, applies to a job in a premier shop, joins a committee, becomes a parent, learns to ask for help and support when in trouble, runs for a Board position, or reaches out to assist a fellow volunteer, is never ending. It validates the work I have done with the team.

Let me be clear, I love being a mentor to the volunteer team. To see a group of individuals who dedicate a huge amount of time and effort to a single cause – strangers who come together and through service work become friends and family. The team who goes on each year to celebrate each member’s victories and mourn each member’s losses; to be there for each other in their daily lives for counsel, laughter, instruction, and support.

But I don’t just mentor them – they mentor me. The whole of APP mentors me. I would not  be  the  person,  mentor,  administrator  that I am without this mentoring. Every challenge, every criticism, every little bit of feedback from an attendee, has lead me to work on myself personally, to grow professionally, to search out new technologies and tools to manage our event and attendees. The volunteer team more than most has both supported me in the challenges of running the Conference, and made it clear that I could do better. Do better by relying on them, trusting them, and allowing them to do their jobs. Do better by doing less, stressing less, being happy, and relaxing more. Do better, by doing things differently than my brain says to do them.

At the very basis of Conference is the belief that everyone can improve themselves with more knowledge and everyone has knowledge to share with others. Everyone can Mentor; and everyone still needs mentoring.

I encourage everyone reading this to find ways to mentor another piercer or another person. I encourage everyone to find someone or many someones who can be a mentor for them. Not just in piercing, but in life.

“If you’re not reaching back to help anyone then you’re not building a legacy.”—Germany Kent

Point #64: Josh A. Prentice Volunteer Award

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Caitlin McDiarmid headshotBy Caitlin McDiarmid

I love that I get to give out the Josh A. Prentice Volunteer Appreciation Award each and every year. Unfortunately, as the years go by, there are fewer and fewer people who knew Josh and worked with him at Conference. Josh (then and now) reminds me to reach out and really find out how people are doing in their lives: to be genuine, give with the whole of your heart, smile more, and say you’re sorry when you make a mistake—and move on. He was just one person, but he still made a difference.

This year’s Josh A. Prentice Volunteer Award recipient is Luis Garcia.

Last year, as I was walking through the banquet hall getting ready to give Gus Diamond his award, I wondered to myself who would be the next recipient. At that very moment Luis walked by me, and I immediately thought, “Jesus, why did you not think of this before?”

This is what I know about Luis Garcia:Point64-Volunteer Award

  • He’s always been super friendly toward me.

  • He has an infectious smile.

  • He’s an amazing instructor at Conference.

  • He served as a board member, and he served honestly—with no bullshit, during a difficult time.

  • He can be brutally blunt, but always gets the job done.

  • He’s got pretty jewelry.

  • As a volunteer, he’s stood close to me many, many, many times while we figured out how best to solve complex problems that arose at Conference.  He understands the reason why we are here—and how best to serve the industry, the APP, the Conference, it’s attendees and vendors.

  • He’s got the respect of most—if not everyone—in our community.

  • He’s been an APP member since 1999.

  • He’s able to teach pretty much anything, and has done so at the drop of a hat.

  • He has a very big voice, gives big hugs, and has a big personality.

  • He is blessed with an abundance of passion.

Recently he talked (on Facebook) about his favorite flower being the passion flower. He called them Maypops, which I had never heard of, but somehow made sense coming from him. I don’t take his classes, but he’s taught me just the same—about being a good manager, about facing difficult problems head on, about being direct when you speak, and showed me how passion gives you strength in all things.

I think everyone in the banquet hall felt that I made a good decision in honoring Luis Garcia with the Josh A. Prentice Volunteer Appreciation Award. He is just one person, but he continuously makes a difference in his studio, at Conference, and in his life.

Congratulations Luis.

Point #64: Volunteer Thank You

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Caitlin McDiarmid headshotBy Caitlin McDiarmid

Our 18th Annual Conference and Exposition has come and gone, and I am proud to say it was our biggest success, personally and professionally. It’s been a tough year, and I have to toot my own horn, I f***ing kicked its ass! But I also didn’t do it alone, and a lot of the people who take care of things at Conference took care of me this entire year.

Throughout the year, I felt their love and their support. I got their cards and their presents during a tough time. They were strong, positive, and present. They shaved their heads, they got tattoos, they visited. This year—more than ever—I needed them and Conference. I needed all of the hugs, all of the laughs, all of the quiet talks in the wee hours, and all of the frantic moments solving problems as a team. I needed to know I mattered, that my work mattered, and I needed to know my team could step up and take on just a bit more and still shine, still produce a brilliant event. They could and they did.

I was so happy that I made it this year: happy and grateful.

Moreso than in years past, I need to thank the Board of Directors and the Officers of the APP for their support of me and my family. There really is no way for me to express how much having an employer with a heart can mean in times of need, and I want to thank them from the bottom of my heart.

I also need to thank all the attendees for their warmth and recognition. So many strangers come up to me these days at Conference and thank me, and it makes all the work worth it.  (I’ve received thanks at the Banquet Dinner before, but this year it really was something special.)

This year all the “Super” volunteers went through advanced online training—some more than one session—and many of whom pitched in to help with review of schedules, organization, and training. This year, we added four “Super” volunteers and three “Supers in training” (Al D.’s that we felt were exceptional last year). The Supers really are the backbone of the team; they do all the heavy lifting (so-to-speak) at Conference, and I have learned the more I stand back and let them do their work, the more successful they become—and the better the Conference is.

Registration Supers:

  • Alexander Kumaritakis

  • Anna York

  • David Kelso

  • Kendra Berndt

  • Theo Sheffler

  • Marah Kelso

Booth and Classroom Supers

  • Aaron Foster

  • Casey Hosch

  • Zane Nichols

  • Tiana McGuire

  • Kenny Hughes

  • Chadwick Jackson

  • Luna Duran

  • Autumn Spinks

  • Danielle Greenwood

  • Jezebel Voulé

  • Kristin Young

Our AV Supers

  • Gus Diamond

  • Allen Falkner

  • Brian Moeller

  • Badur Ramji

Supers-in-training:

  • Ken Seyler

  • Andrew Rogge

  • Monica Sabin

Special thanks to Will Spencer and Sarah Wooten; they are both “Super” volunteers and serve on the Conference Committee. They are my friends and work extremely hard in their respective areas of Speaker Wrangling/Registration and Raffle; they have my back all the time, and I could not do this job without them.

We were graced this year with another outstanding group of Al. D. Scholars—they rivaled the “dream team” of 2011! They were extremely excited, incredibly humble, warm, and hardworking. Many of them gave impromptu thank-you speeches at the shuttle stop, and all of them grabbed the Conference experience with both hands and dove in.

  • Mike McInnes

  • Shorty Calma

  • Frankie Pistone

  • Nathan Grosvenor

  • Apple Murray

  • Dianna Brown

  • Jacob Spjut

  • Jane Marie Ravelo

  • Parker Webb

  • Ryan Feagin

If that list seemed longer than usual, it’s because it was. Thanks to JD Lorenz and Industrial Strength Body Jewelry, the funds for two additional full scholarships were made available—in Shannon Larratt’s name.

Believe it or not, I have a few more people to thank. In fact, I have more people each year approaching me to volunteer, and I hope that means that we are doing things right—that volunteering isn’t seen as a burden, and that people are beginning to understand that acting in service to the organization at Conference brings about a different level of joy.

This year’s love volunteers were:

  • Shannon Dey

  • Madicken  Engström

  • Brianna Belladonna

  • Kelly Zeien

  • Megan Naito

  • Chris Smith

  • Eric Grippe

  • Jared Silverman

  • Mark Montgomery

  • Marley Cote

  • Mike Araya Baker

  • Seven Wolfe

  • Justin Naffziger

  • Shea Derifield

I would also be remiss if I didn’t thank Courtney Maxwell and all of the mentors who—hopefully—made Conference a bit easier and more welcoming for our first-time attendees.

A special thanks to:

  • Gus Diamond – for giving “T” the tour, and for being you.

  • Sarah Wooten – for never ending hard work, showing that you’re human, and for introducing me (and others) to Bouchon.

  • Jezebel Voulé – for saving my ass before Conference and for making it sweat after (paddleboats).

  • Theo & Kristin – for schlepping me around Vegas.

  • Jacob Spjut – who got it, truly got it, this year—and shared it with me, so I knew I was doing things right.

  • Will Spencer – for stepping in and up on a moment’s notice when needed.

  • Courtney Maxwell – for showing grace and strength; for showing me how to fall down, get up, make the most of it, and turn it around so fast and beautiful it made my head spin. Now that’s a teacher!

And finally, every year I thank the two men in my life—Paul King and Thaddeous (“T”) Love—and this year is no different. Without these two guys I would not be the person I am, or be able to do the things I do. I was lucky enough to share part of my Conference experience with “T” this year, and I thank all of you for welcoming him, razzing him, hugging him, and making him see how wonderful it all is. (Thanks babe, for being there through all of it.)  And Paul, we’ll always have Paris.

Point64-Volunteers

Point #60: Al D Scholars

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Ken Seyler

I have been a professional body piercer for almost 20 years, and have been attempting to attend the APP Conference for approximately the last 10 years. Due to one thing or another, I have never been able to attend. I had heard of the Al D. Scholarship, but I never believed that I might be able to receive it. This year, due to some prodding from friends in the industry, and a stern “you must!” from someone I dearly love and respect. I threw my hat in the ring.

The application process was fairly simple and straightforward; the most nerve wracking part was the telephone interview process. I’m confident in my speaking skills and my ability to express myself clearly. Knowing that I was being interviewed by some of the people that I look up to could be a little disconcerting. However, I managed to make my way through it relatively unscathed, and so the waiting began.

As I waited to hear whether I had been chosen or not, I found myself believing that I wouldn’t be selected. I thought I would be passed over for someone more deserving, or who was younger or newer in the industry. I fully expected not to be chosen. When I did get the phone call saying that I had been accepted, I was in a state of shock. My boss said that my face went white and my jaw dropped open. I was completely astounded that I had gotten it, and I could have wept because I was so thankful and grateful. Truth be told, I still feel that way.

I had been accepted and there began my nerves. I had to deal with all of the new, important information about what was expected of me as an Al D. Scholar. I was also going to be doing my very first guest spot in a studio two provinces away while my home was in the process of being sold, while looking for a new place to live. Needless to say I was pretty stressed, but I was also super excited to be going to Vegas.

Time flew by and the next thing I knew I was on my way: nervous, exhilarated,tired, and a little bit frightened. After I got myself settled I was off to find Caitlin and the other volunteers; I expected to be put straight to work. Before I knew it my day of work was finished, my fears eased, and the nervousness began to melt away.  Finally came the chance to meet and talk with people I had only ever met over the internet. I was taken aback by how friendly and personable everyone was, a sign of a great week to come.

The following day was a blur of meetings and introductions as we prepared for the of Conference. Although I was kept very busy I just could not shake the surreal feeling I had, this was a dream come true. In fact, I found it difficult to fully absorb the fact that I was finally involved in something that I had wanted to do for years. The absolute clincher was when I was introduced to Jim and Drew Ward. I truly had a surreal moment when I shook Jim’s hand. I can remember thinking, “Oh my God, I’m shaking hands with Jim Ward…JIM WARD!!!” That moment will live with me forever.

The rest of the week was just one fabulous experience after another. From getting to meet and talk with piercers that I have looked up to for ages to taking the courses offered, absorbing so much new knowledge, or in a few cases, and also having the confirmation that I had been doing things correctly all along. The sense of camaraderie among the volunteers, the laughs— oh the laughs—the tears, being exhausted, everything was so much more than I had ever imagined.

I could ramble on and on and on about everything that I experienced during my first APP Conference. Instead, I will sum it up by saying applying for the Al D. Scholarship was the best thing I have ever done. It kicked my passion for body piercing into overdrive, allowed me to make some fantastic new friends, and it made me a part of a family bigger than I could have imagined. I cannot thank the committee that chose me enough. I am still humbled and grateful for the opportunity that I was given. I would certainly love to come back next year not only as a volunteer but as an APP member.

Monica Sabin

Never has a single week impacted me as much as attending the APP Conference as an Al D. Scholarship recipient. It was an almost unreal experience that was over before I knew it. This was my second year attending conference, and it was substantially better than my previous year, in which I was not a volunteer.

I believe Caitlin (who you will get to know very well while volunteering, if you don’t know her already) put it best when she said that I was now part of a family. It is very much that way. It was a lot of work, at times having to choose sleep over partying, learning to think on my feet, and  adapt to the circumstances at hand. However, If you can handle that, then you will reap the many benefits. One such benefit is the amount of love and support that people put out during the week in Las Vegas. My volunteer position this year allowed me to meet so many more people and form even deeper connections than I anticipated. These connections showed me that Conference will be what you make of it. By paying attention and asking the right questions at the right times, you’ll learn great tips, tricks, and what quality shops may be hiring. In this process you will make friends around the world, building a great network for your future career.

Being at Conference was such a high of amazing nonstop feelings, that coming home doesn’t compare. Yes, I missed my bed and I missed my friends, but arriving home was such a haze for me. I missed everyone at Conference and the energy of it all. Now it is time to take that intensity and energy and apply it to my piercing career. I cannot be thankful enough for those who helped me get to where I am in my career, and those who put faith in me by awarding me the AL D. Scholarship. One thing is for certain, I will be back next year, and I hope that I can join my piercing family again in volunteering and contributing to helping others have an amazing conference experience.

Andru Rogge

Conference is a lot like summer camp. You’re nervous and afraid to go, but once you get there you never want it to end. This was my third year attending Conference. I have been lucky enough to have the opportunity to see Conference through three different lenses. I have been as a fresh-faced and new apprentice, as a piercer, and this year as a volunteer and scholar.

It was an honor to be chosen as an Al D. scholar, and I had an utterly amazing experience, which pushed me out of my “turtle shell” as Caitlin put it. I came home with a fire in my belly to make positive changes, big and small, as well as a desire to share the things I had learned with my shop family.

It was a great comfort knowing that there are still so many people out there like myself who have total love and passion for our industry and what we do. I also felt a deep sadness knowing that APP always comes to an end and we all have to head back to our respective corners of the  world. There was so much laughter and enough memories to last a lifetime. It was a whirlwind of fun, work, and sleep deprivation all adding up to pure raw exhaustion. However, it was worth it every minute; I feel like I grew in many ways and for that I am truly thankful.

I now have a better understanding of all the hard work, sweat, tears, and endless amounts of time that Caitlin, the Board members, and volunteers put into making every year the best it can be. I just want to say thank you from the bottom of my heart for letting me be a part of this experience. I can’t wait for next year.

Bree Grant

From the moment I set foot into the hotel at the APP 2012 Conference, there was an electricity in the air. I must admit, since this was my first APP Conference, that it was a bit overwhelming (not to mention somewhat intimidating being in the same place as so many talented, like-minded, and beautiful people).

Receiving the Al D. scholarship definitely changed my life for the better, it was a dream come true. I had the chance to meet so many people whom I respect and could not wait to learn from. Just being able to talk shop with the other attendees was an eye-opening experience. Before I became an Al D. scholar, I never knew that working so hard could be so much fun.

If I had to give advice to anyone coming to Conference for the first time, it would be to come out of your shell and take advantage of all the knowledge people have to share. It may be intimidating seeing people who you may have admired from afar, but I urge you, take a deep breath, and go introduce yourself. You never know who you may meet or what you may learn.

There are so many reasons why Conference is worth the time and money to attend. The classes and workshops are exceptional, and full of useful knowledge. Even for those who are seasoned veterans in the industry, there is always something to be learned. The exposition speaks for itself, which is good as it may leave you speechless. There is more gorgeous jewelry than you could shake a stick at. At APP you will find the people are amazing, the learning is world class, and the fun, well it never stops. Volunteering for Conference was definitely an exceptional experience and I would do it all again in a second.

Edward “Ned” McCarthy

If I had to describe my first Conference experience, I would have to say it was quite possibly the most influential week of my life. It was a rollercoaster of a week full of ups, downs, and surprises. I had the incredible opportunity to meet and bond with some of the most amazing friends that I will be able to grow and learn with for a lifetime. It was not necessary to stand with groups of people or be involved in conversation, I felt love even just standing in the middle of the conference hall. Being able to watch every person in attendance smiling, loving life, made this whole opportunity worthwhile to me.

I also had the opportunity to learn some amazing techniques from some of the most talented practitioners in our industry and to learn directly from my role models. I came away from this weeklong conference not only with thoughts of applying the techniques but how I work within this industry, as well as how to be a better person. I feel more level headed, confident and an all around happier since I have returned home. I will be back again every single year that it is physically possible for me to attend. It is an experience that I will look forward to every single year. I would not trade that week for anything in the world.  

Point #60: Josh A. Prentice Volunteer Award

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This year, it was my honor to recognize Gus Diamond’s dedication to volunteering by giving him the Josh A. Prentice Volunteer Award.

Though I struggled a little bit with exactly what to say about Gus in my speech, I never doubted in the slightest that he was a perfect recipient for this award. He has been more committed to volunteering than perhaps any other volunteer. Gus continues to have insight about Conference that I (and others) will never have. Remaining calm in the face of pretty much everything, he has often provided the most simple and easy-to-implement solutions to difficult or overwhelming problems. I have relied on Gus to provide the volunteer group a foundation of humor and wisdom in almost every situation.

When I haven’t known how to inspire a volunteer to do better, he has always made sure they understand the importance of the work and the privilege of being a scholar or a volunteer.

I have yelled at Gus for many mistakes that he never made (and ultimately turned out to be mine). I have approached him in a panic, and he has always reassured me that everything was fine–because it was. It took me a while to trust in him, but once I did I was able to let go a bit and relax. It sounds funny, but with all the details of conference, it is a vast improvement even letting one section go and knowing that I don’t have to worry about it.

Gus has served this organization for years, has mentored many piercers, and is a long standing–and honored–member of the association. He is a friend to many, and has had my back at Conference for ten years. He is the man we all trust: “In GUS we trust,” and he was the perfect person to receive this award.

Point #60: Volunteer Thank You

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By Caitlin McDiarmid

I had a great time at this year’s Conference. It was my tenth conference, and for the very first time I went fully looking forward to the adventure of it all–with no fear, little anxiety, and great confidence. For me, the biggest difference is the team that the APP has on the ground during the event. The volunteer squad that exceeds my expectations every year, improves upon the previous year, grows, and flourishes–and truly makes the conference hum for all of us.

This year a number of the crew and I tackled the on-site registration component of Conference. Registration has had its ups and downs over the years, and by the end of Conference last year I was determined to give this area the attention it desperately needed and deserved.

All of the super (senior) volunteers went through extra training this year. As we moved our most seasoned and customer service oriented volunteers into registration, others needed to be trained well enough to supervise the newer team members and work independently, as my attentions and that of others would be dedicated to the registration desk.

All of the super volunteers devoted extra time well in advance of the event by participating in Skype meetings and email discussions, planning for mini-training sessions on-site at Conference, double checking conference materials, and reviewing policies and procedures.

I have never been more proud of a group of volunteers, and I have never been as excited to work with a team. I have never been able to walk away and feel so confident in the work performance of each one of them. I am forever grateful, ever amazed—and just so very happy to work with these folks and to call them family and friends. 

Super volunteers

Kendra Berndt
Gus Diamond
Madicken Engström
Aaron Foster
Mandolynne Hopkins
Casey Hosch
David Kelso
Alexander Kumaritakis
Tiana McGuire
Zane Nichols
Theo Sheffler
William Spencer
Marah Stein-Kelso
Jezebel Milla Voulé
Sarah Wooten
Anna York
Kristin Young
Tye

We had eight terrific Al D. Scholars this year. They were thrown into a new environment with a very heavy workload. The scholars always try to do their very best. We impress upon them how this experience can bring about great things for them in their careers, future conferences, and personal growth. You cannot be a scholar and not be changed by the experience, one way or another. One of my very favorite parts of my job is getting to know these piercers, doing my best to make this a positive experience for them, and watching them change from the gift that service can bring.

Breanne Grant
Edward (Ned) McCarthy
Nicole Page
Kaitlin Raison
Andrew Rogge
Monica Sabin
Ken Seyler
Dani Solary

We were so very lucky that the following people jumped in to help out with AV this year after we had an unexpected cancellation. Gus and I are excited about this new team and the development in this area.

Allen Falkner
Badur Ramji
Brian Moeller

We had new “love” volunteers—some in our industry, some on the fringe of it, and some knowing that if they were interested in joining the field, it was a perfect way to show they’re serious by giving back even before they start getting.

Marina Pecorina
Raquel Martin
Thomas Van Homan
Brianna Belladonna
Nolan Chinn
Zak Bullard (pulled from the crowd for that one task – but still appreciated)

Three of the Al D. Scholars from last year came back to help out as “love” volunteers. They proved that service work is its own reward, and they really got me and others to notice them.

Jovi Croes
Luna Duran
Charles Stiles

Some of our “love” volunteers just keep coming back, year after year. “Once a volunteer, always a volunteer,” is my motto, and theirs too.

Kenny Hughes
Chadwick Jackson
Mark Montgomery
Chrissy Shull
Jared Silverman
Autumn Spinks
Seven Wolfe
FaraTa’ Wild
Casey Kutilek

Our Mentors were once again a crucial component in the success of Conference and the welcoming of our new attendees – thanks to Ryan Ouellette, Courtney Maxwell, and all those who participated.

Some individuals need a special thanks:

  • Theo and Brian for sticking to the challenge at hand and getting it done.
  • Sarah for being a better me in a lot of situations.
  • Marah and David for the gift of love and celebration.
  • Ned for making me really think about unconditional love, parenting, and what it means to be a role model.
  • Monica for making me realize I need to do things differently.
  • Madicken for the Swedish dance.
  • Zane for the inspiration.

And always to Paul and Thad, the team that lives in my head and in my heart, that gets me through every minute of every day; that reminds me of what is really important. “Everything must spring from a place of love.”

The APP is made up of volunteers, Board Members, Committee Members, and all the folks at Conference. Service work provides rewards that are hard to explain to those who have not volunteered. Working behind the scenes of conference one finds a new appreciation for the industry, your co-volunteers, the leaders of the conference and the Association. Service work provides the reward of a new appreciation for your own strengths and weaknesses. It gives you personal challenges to overcome, and celebrations when you do. For me—though I am an employee—being part of this service group has given me friends for a lifetime, and extended my family. They provide me support when it is desperately needed and every year they make Conference bigger, better, brighter—and maybe even a little “faster and sexier.”