by Jacob Spjut

Every year The Point publishes a thank you letter from Caitlin McDiarmid after the annual APP Conference. This is a wonderful opportunity to express through writing, and with a readership that may not have attended that year, or ever, appreciation from an individual in a leadership position. Caitlin does wonders to remind her “ducklings” that their contribution is noticed and has an impact. This year, though, we are trying something different.

I was very fortunate to be asked to write a thank you letter to the volunteers this year. Most volunteers are aware, but for those who do not know, I, during my first year as a volunteer in 2013, created the tradition of the “bus stop speech.” So, being able to compose a piece of writing that illuminates the thanks that I feel to those who work so hard is humbling.

The dedication of those involved with helping to create the APP Conference every year is astounding. It would not be mischaracterizing to say that the contribution made by every volunteer, every year, helps to continue the single greatest educational and social event our industry has ever had. While there are great opportunities for piercers to join together in the name of education at events all over the world, the event held every year in Las Vegas is paramount to the future of our industry.

Why is it important to have this image of grandiosity in one’s mind when reading a thank you letter? Because this grand event—and I mean to use that word, grand, in its full power— would not, and could not, exist if not for the volunteers that place their time, energy, resources, and soul into bringing it to life. It is easy for a lot of these volunteers to disappear from what is seen when an attendee is at Conference, as they are almost always on the run to their next task, but their contribution must be noted. The volunteer family, which   I am honored to have a part in, truly creates something otherworldly.

But, though we have a great number of volunteers who, over the last number of years, have ascended themselves to become great leaders in our group, the very foundation is built squarely upon the shoulders of the tiniest giant, Caitlin. To say so is not to dismiss the tremendous amount of work put in by so many other people every year, but, as a group, we are guided almost exclusively by Caitlin. This is what I am here to give thanks for.

Antoine de Saint-Exupéry once remarked that if you want to build a ship you must not just gather men to collect wood, divide the work, and give orders. One must instead teach those building to yearn for the endless sea. A great leader creates a community that is driven to greatness by establishing a common goal and aspiration. In a time when a word like “leader” is greatly diluted to mean any number of qualities required by an individual working together with others, finding the  exceptional qualities in an individual that represents something bordering on ethereal must be undertaken. It is not so difficult with Caitlin.

When a volunteer becomes tired, yearns for home, and is overexposed to the infinite possibilities presented at Conference, they seek the guidance of such a leader as Caitlin. We seek solace in Caitlin’s empathy and are rejuvenated by her desire to see us succeed. She drives any individual to work towards what they, deep inside, feel is right and worth accomplishing. This is most apparent in her approach to the Al D. Scholars that grace our group every year with new skills and with new eyes.

It is almost a cliche to say that coming on as a Scholar creates a great deal of internal turmoil that makes the very act of walking into the hotel the first day feel burdensome. When that level of apprehension poisons the well of one’s experience before it even begins, it takes an exceptional personality to bring that individual back above water and into a space that helps to build them up again.

In the atmosphere Caitlin has cultivated, many have risen to make real change outside of their specific Conference duties, as well. Some are elected to be APP Board Members. Others become teachers. A few have even found work in studios they had once viewed as unattainable.

Caitlin, who is the first to interact with all new volunteers, welcomes all that want to progress the group and industry forward. In her kindness we find acceptance. In her diligence we find strength. We look to her because she not only gets us to love the endless sea, she paradoxically tames it for us while also allowing us to ride its tumultuous waves. This helps create, in those that allow it to be created, an antifragility, to use a term from Nassim Nicholas Taleb. We find we can accomplish anything, thanks to the strength we garner from her.

To many who attend Conference she is a recognizable name; a quiet speech giver at the closing party; a name at the bottom of an email from the APP. To us, her volunteer family, she is Mama Duck, and I do not think I am out of line to speak for every volunteer in expressing our gratitude for her presence and guidance. Thank you, Caitlin.